Les Violettes Hotel & Spa Jungholtz, Jungholtz

My stay at the hotel had its ups and downs. The outdoor pool area was lovely, and I really enjoyed the local charm of the surroundings, but the service left much to be desired. There were serious issues regarding room management during our stay, and the spa experience was quite disappointing, which overshadowed the initially positive aspects of our visit.

My experience at the hotel was mixed. On the one hand, the charming atmosphere and the quality of the spa treatments were highlights. However, the service left much to be desired with significant communication issues, especially regarding room changes and spa bookings. The dining experience was pleasant but could use more attention to detail.

The hotel has a beautiful outdoor pool that we enjoyed and the overall ambiance is lovely, but unfortunately, the service and communication left much to be desired. We faced a major issue regarding our room during our stay, and the spa experience was disappointing due to misunderstandings and a lack of professionalism. The surrounding area is nice, though not much detail was provided about the location in the reviews.

Overall, my experience at the hotel was quite mixed. While the location was lovely and the outdoor pool area was a highlight for my family, we faced significant issues with service and the spa. The misunderstanding regarding our room and a disappointing spa treatment really overshadowed our stay. I'd say there were some enjoyable aspects, but there were several letdowns as well.

I had high hopes for this hotel, especially due to its appealing exterior and lovely outdoor pool area. However, my experience was marred by poor communication around room availability and a disappointing spa treatment that was not as advertised. The location is beautiful, but the lack of attentive service and cleanliness left much to be desired.